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Forward Motion Delivery Approach | |
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Optura's experience in optimizing enterprise systems has led us to
develop Forward Motion, a solution delivery approach that allows us to implement
the high-performance business process solutions needed today. This approach
capitalizes on our in-depth understanding of enterprise business processes and
focuses powerful process-enhancing technologies on specific business challenges.
Our delivery insures predictable, measurable results with our Forward Motion prepackaged workflow solutions by focusing on the customer's business goals. Forward Motion means we drive ahead quickly and efficiently to fulfill customer needs. We work in partnership with customers to set goals, to manage the scope of each project, and to do what it takes to succeed in meeting their needs. THREE-STEP VISIONING CYCLE We have developed our methodologies to focus on key improvement opportunities and to deliver swift results.
 IMPLEMENTATION CYCLE Traditional methodologies are long on promise, are documentation intensive, and often fail to produce intended results. Forward Motion is designed to focus on obtaining the measurable results targeted in the Visioning and Planning Cycle and obtain them as quickly and as simply as possible. We tailor each implementation around our best-practice process models, streamlining the business process while keeping tight control on scope and quality This results-oriented approach accelerates the implementation of workflow-based solutions and helps secure quality and readiness at go-live. A well-defined Scope Map ensures projects don't balloon during implementation. W maintain course with a strong, end-result focus using these project-specific maps that are drawn up and customer-approved at project conception and adhered to through final delivery. Before go-live, the solution is tested to ensure it is fully-operational and our Quali Certification assures that every aspect of success has been validated. Improvemen are assessed and benefits certified. Complete knowledge transfer is provided to in house support staff, and to key process users, to guarantee a smooth transition at go-live. Customers are kept up to speed and are left with confidence in their improved business process. ENSURING THE VISION BECOMES REALITY Optura is dedicated to customers receiving the highest-quality implementation services available. Each RapidFlow implementation is coordinated by an experienc Client Services Manager. These managers are highly-trained and are committed to helping our customers reach their Business Process Optimization goals. PLATINUM SERVICES OFFERING Forward Motion includes optional elements, such as the Platinum Services Offering that provide valuable services to validate the targeted ROI and to assess fine-tunin to further improve results. Platinum Services delivers additional audits, both durin the project and at completion, that make certain the Optura solutions companies receive go beyond workflows and systems. These audits measure acceptance of the new systems and aid in user familiarity with them. Platinum Services provides companies with the maximum benefits available. MAKING IT WORK FOR YOU Let Optura help you maximize your enterprise system investment. We are here to help you optimize your processes and to glean greater efficiency from your enterprise investment. At Optura, we fulfill the promise of business process optimization. |
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