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| 2004 - ASUG Executive Customer Relationship Management (CRM) Forum |



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October 10th-13th Baltimore, Maryland
Being held at the beautiful Baltimore Marriott Waterfront Hotel in Baltimore, Maryland, the ASUG Executive CRM forum is designed to provide organizational leaders with insight into the best practices knowledge and peer-to-peer collaboration with vendors, partners, and other customers. As a regular participant in ASUG events, Optura is again acting as a key sponsor for this fine event and will be in attendance with both an educational session and demonstration pedestal. Optura's educational session is being co-presented with Boehringer Ingelheim (BI) - one of the 10 largest pharmaceutical companies in the world. Together BI and Optura will be sharing the results of a case study on how BI optimized their AR shared services environment using enhanced imaging, workflow, AR best practices, and Optura products.
For more details on the upcoming ASUG CRM forum, please see: http://www.asug.com/2004crmforum/. The presentation will be on Tuesday, October 12th from 9:20am to 10:30pm in Salon VIII. Optura and IBM will also be co-hosting a hospitality event on Tuesday evening from 7-8pm in Ballroom I/II (drawing for an IBM Thinkpad T42!) - see the ASUG agenda for final details and look for a special mailer from Optura very soon!
If you have any questions please contact the ASUG CRM forum website - http://www.asug.org/2004crmforum/overview/index.cfm.
We look forward to seeing you there!
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