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Beiersdorf AG | |
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Overview Beiersdorf, a leading international branded goods company, is focused on the development and cultivation of global consumer brands such as NIVEA, EUCERIN, FUTURO, ELASTOPLAST and CURAD. In business for 120 years and with 18,000 employees around the world, Beiersdorf enjoys a reputation of innovation based on research and development and a mission to expand through new product categories, new country markets and market share growth. Challenge As a result of global growth, Beiersdorf was experiencing process challenges within their accounts payable department. The most significant issues lengthy cycle times for processing and payment, balancing workload across local and remote locations, and very slow routing of paper invoices. This in turn lead to resource draining efforts required to track invoice payment status for vendors. There were also problems arising from the slow approval process for non-PO based invoices. Optura Solution Beiersdorf partnered with Optura to implement composite applications including Optura's Vendor Invoice Management solution. Vendor Invoice Management integrated invoice processing workflow with Beiersdorf's in-place SAP system to create a solution that optimized and automated problem invoice management and resolution. Optura Vendor Invoice Management automatically accommodates 28 of the most common invoice exception scenarios with additional custom solutions that were easily developed with business rules, workflow, routings, and approvals. Vendor Invoice Management optimized and simplified the process of creating, managing, monitoring and routing purchase orders and invoices for AP personnel and vendors. Invoices are managed through a secure, browser-based interface where AP employees and vendors collaborate to resolve problems, obtain invoice status, check PO numbers, submit invoices and more. Beiersdorf also implemented Optura's invoice imaging solution which obtains digital images of invoices and includes them with vendor, invoice and purchase order information for routing through the invoice lifecycle. Parties in the invoice workflow are provided full access to all related paperwork.  Results With Optura Vendor Invoice Management, Beiersdorf invoices are processed more efficiently and quickly with problem invoices automatically routed for proper problem resolution, approval and payment. Benefits accrued for both Beiersdorf and its vendors in the following areas:
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